Terms of service

Welcome to Molly Silk. These Terms of Service outline the rules and conditions for accessing our website, browsing our collections, and purchasing our products. By using our website or placing an order, you acknowledge and agree to these Terms.

Website Use

By accessing Molly Silk, you agree to use our website responsibly and only for lawful purposes.

You agree to:

  • Provide accurate and complete information when placing an order.
  • Use our website for personal and legitimate purposes.
  • Keep your contact, billing, and shipping information up to date.
  • Not interfere with the security, functionality, or normal operation of our website.

We reserve the right to restrict or suspend access to our website when these Terms are violated.

Product Information

We make reasonable efforts to ensure that product photographs, descriptions, colors, measurements, prices, and other information are presented as accurately as possible.

Please understand that:

  • Colors may appear slightly different depending on your device or screen settings.
  • Measurements may have minor variations.
  • Product availability may change without prior notice.
  • Product materials, designs, and details may be updated from time to time.

Molly Silk reserves the right to modify, replace, or discontinue products at any time.

Pricing & Payment

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Payment must be successfully authorized before an order can be processed.

We reserve the right to correct pricing, product, or listing errors and may cancel an order due to:

  • Incorrect pricing or product information
  • Inventory limitations
  • Payment authorization issues
  • Suspected fraudulent activity
  • Other circumstances affecting order fulfillment

If an order is canceled after payment has been received, an applicable refund will be issued to the original payment method.

Orders

When you submit an order, you are requesting to purchase the selected products. An order is not considered fully accepted until it has been processed.

An order confirmation email confirms that we have received your order request but does not necessarily guarantee final acceptance.

Molly Silk may refuse or cancel an order when:

  • A product becomes unavailable.
  • Payment cannot be verified.
  • Product or pricing information contains an error.
  • Unauthorized or fraudulent activity is suspected.
  • Shipping restrictions apply.
  • These Terms have been violated.

If an order is canceled after payment has been collected, we will notify you and issue an applicable refund.

Shipping

Orders are shipped according to our Shipping Policy.

Any delivery estimates provided are for general guidance and are not guaranteed delivery dates.

Molly Silk is not responsible for delays caused by shipping carriers, severe weather, holidays, transportation disruptions, incorrect shipping information, or other circumstances outside our reasonable control.

Once an order has entered the fulfillment process, changes to the shipping address may no longer be possible.

Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers must meet the applicable return requirements and contact our Customer Support team before sending merchandise back.

Items that do not satisfy the stated return conditions may not qualify for a refund.

Intellectual Property

All content displayed on the Molly Silk website, including:

  • Brand name and logo
  • Product photographs
  • Product descriptions
  • Graphics and illustrations
  • Website text
  • Page layouts
  • Design elements

is owned by or used by Molly Silk with appropriate authorization and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or commercially use our website content without prior written permission.

Prohibited Activities

You agree not to use our website to:

  • Engage in unlawful or fraudulent activities.
  • Attempt to gain unauthorized access to our website or systems.
  • Upload viruses, malware, or other harmful code.
  • Disrupt website functionality or security.
  • Collect or misuse information belonging to other customers.
  • Use the website in a manner that could negatively affect Molly Silk or its customers.

We reserve the right to take appropriate action against prohibited activities.

Third-Party Links & Services

Our website may contain links to third-party websites, applications, or services.

These services operate independently from Molly Silk. We are not responsible for their content, availability, security, or policies.

Your use of third-party services is subject to the terms and policies of the respective provider.

Disclaimer

Our website and its content are provided on an “as is” and “as available” basis to the extent permitted by applicable law.

Although we make reasonable efforts to maintain accurate and reliable information, we do not guarantee that the website will always be uninterrupted, error-free, secure, or completely up to date.

Limitation of Liability

To the fullest extent permitted by applicable law, Molly Silk will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.

Where liability cannot legally be excluded, our liability relating to an order will generally be limited to the amount paid for that order, except where applicable law requires otherwise.

Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how information may be collected, used, stored, and handled when you browse our website, contact us, or place an order.

Changes to These Terms

Molly Silk may revise these Terms of Service from time to time to reflect changes to our website, services, business practices, or applicable requirements.

Any updated Terms will be posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws of the United States, without regard to conflict-of-law principles.

Any dispute arising from these Terms or your use of our website will be handled by a court of competent jurisdiction.

Contact Us

If you have questions about these Terms of Service, please contact us:

Molly Silk

Email: vip@mollysilk.com

Business Address:
1964 E 110th St
Los Angeles, CA 90059
United States

Business Address Only — Not a Return Address

Our Customer Support team typically responds within 24–48 business hours.

♡ A Little Note From Molly Silk

A little silk, a little sparkle, and a look that feels completely you. ✨

Thank you for choosing Molly Silk. We hope your new favorite piece arrives at your door ready to make every moment feel a little more beautiful.

Wear it your way. Love the way you look. 💕